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is getting an up-close look at the devastation caused by superstorm sandy in new york city. thousands there are still without electricity. many people across the northeast are now seeking jobless benefits because of sandy pushing unemployment claims to their highest level in 18 months. and new york alone still plans to seek $30 billion in federal aid to rebuild. as nbc's danielle lee reports, the president is promising to come up with a game plan to help hard-hit communities recover. >> reporter: first from the sky, and then on the ground. president obama saw firsthand the new york communities still in ruins. >> we are going to make sure that we stay here as long as people need that immediate help. that's fema's primary task. >> reporter: on staten island, the president offered new hope to people like diana rivera, now homeless. >> heart break. shut heart break. we had a nice house and family here, and we were happy here. and it's gone. >> reporter: the new york attorney general has opened an investigation into two utility companies, as nearly 3,000 people have no power more than two
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